17413 107 Ave NW #100, Edmonton, AB
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End-To-End Technology Solutions
Customized IT and software solutions to satisfy today’s needs and unlock tomorrow’s possibilities. Harnessing over 100 years of experience to empower Canadian businesses.
Adaptable IT Solutions
Whether you need help with your network, infrastructure, software, or hardware, we have the skills and experience to get the job done right. We are always available to answer your questions and help you find the best solution for your business.
Looking for a
First class IT partner?
Our team has you covered
Framewerx is an Edmonton based IT consulting company that provides excellent technology solutions to businesses of all sizes. Through decades of combined experience, the team brings a wide range of expertise and knowledge that can help your business thrive.
We offer a wide range of services available to help your company succeed, including full managed services, cloud solutions, collaboration, disaster recovery, and custom development. With Framewerx, you can guarantee that your business is receiving top industry-standard services. We pride ourselves on complete transparency, and don’t see ourselves as your service provider, but instead your partner, supporting your business and all its needs.
- Available 24/7
- In-office or on-site
- Fully insured
- Certified work
IT Strategy & Direction
Ensure your capital expenditures deliver value
Our Approach
We offer our comprehensive 6 step approach to client problem resolution.
1. Connect
Introduction between Framewerx and client. Discuss our approach to technology solutions.
2. Investigate
Network and infrastructure assessment. Complete a past or current service analysis. Evaluate business needs.
3. Presentation
Present our findings. Plan the project. Navigate the path forward
4. Engage
Execute the formulated plan. Deliver updates on progress.
5. Report
Engage with business quarterly. Ensure that business needs are thoroughly met.
6. Improve
Continually analyze solutions. Present the path forward on the existing implemented technology.
Frequently asked questions
Can you help / support us to work remotely?
Yes. We implement the same solutions we use for ourselves.
As we leverage the latest technology, it is rare for a technician to come on site. We have clients all over western Canada that we support without having any presence in the area. Through our documentation we’re able to mobilize and support a work force without being on site.
Do we really need backups?
With the prevalence of ransomware in this day and age, disaster plans and backups are crucial at every level of business. Knowing that all of your data, e-mails and important servers could be restored in minutes gives you peace of mind, whatever you run into.
What industries do you specialize in?
As consultants we’ve worked with a variety of different industry clientele. For example, we have helped provide solutions to construction, engineering, law, real estate, and manufacturing firms. We tailor each solution to fit your needs to ensure you’re on the most relevant, cost effective technology.
How do I know I am receiving top value?
We pride ourselves in complete transparency regarding discussions around any costs. We strive to be your IT department and partner, not just a service provider. With update meetings and weekly reporting into your environment, tickets, project updates you will always know where your capital expenditures are going.
Is your approach industry standard?
Absolutely. We use ITIL as a foundation for our standard operation procedures and delivery. We are HIPA compliant and can provide all documentation to clients to verify. We use all industry standard software, encryption and technology for our solutions.
By tailoring our approach to specific business needs we provide our clients with a competitive edge.
Is it difficult to swap from our current provider?
This is case dependent; however, we always follow our standard approach to any business. During our onboarding process, we fully document your entire environment, which is always provided to you to ensure that you feel as though you are never locked to your provider.
Which locations do you support in Canada?
Framewerx supports IT services and development needs Canada wide. So far we have supported clients in Edmonton, Saskatoon, Kelowna, Regina and Nova Scotia.
FAQ
Frequently asked questions
Can you help / support us to work remotely?
Yes. We implement the same solutions we use for ourselves.
As we leverage the latest technology, it is rare for a technician to come on site. We have clients all over western Canada that we support without having any presence in the area. Through our documentation we’re able to mobilize and support a work force without being on site.
Do we really need backups?
With the prevalence of ransomware in this day and age, disaster plans and backups are crucial at every level of business. Knowing that all of your data, e-mails and important servers could be restored in minutes gives you peace of mind, whatever you run into.
What industries do you specialize in?
As consultants we’ve worked with a variety of different industry clientele. For example, we have helped provide solutions to construction, engineering, law, real estate, and manufacturing firms. We tailor each solution to fit your needs to ensure you’re on the most relevant, cost effective technology.
How do I know I am receiving top value?
We pride ourselves in complete transparency regarding discussions around any costs. We strive to be your IT department and partner, not just a service provider. With update meetings and weekly reporting into your environment, tickets, project updates you will always know where your capital expenditures are going.
Is your approach industry standard?
Absolutely. We use ITIL as a foundation for our standard operation procedures and delivery. We are HIPA compliant and can provide all documentation to clients to verify. We use all industry standard software, encryption and technology for our solutions.
By tailoring our approach to specific business needs we provide our clients with a competitive edge.
Is it difficult to swap from our current provider?
This is case dependent; however, we always follow our standard approach to any business. During our onboarding process, we fully document your entire environment, which is always provided to you to ensure that you feel as though you are never locked to your provider.
Which locations do you support in Canada?
We support IT services and development needs Canada wide. So far we have supported clients in Edmonton, Saskatoon, Kelowna, Regina and Nova Scotia.
